In this seminar, the different levels of culture and cultural dimensions are introduced, the differences between national standards analysed and practical recommendations worked out for intercultural marketing and management as well as for effective leadership of multicultural teams and organizations.
Culture levels
(symbols, heroes, rituals, practices, values, etc.)Intercultural communications
(verbal and nonverbal)
Stereotypes and prejudices
Cultural dimensions
(examples and comparison: power distance, individualism and collectivism, masculinity and femininity, uncertainty avoidance, etc.)
Intercultural marketing
(culture-bound products, culture-free products, cultural market segmentation, intercultural industrialized countries marketing and cultural adaptations of product strategies)
Organizational culture
(Universalism, Economic Cluster School, culture-bound approach, Hofstede's four bureaucracy types)
Intercultural management
(knowledge management, international change projects, learning organization and personnel management)
Multicultural organizations and teams
(corporate culture, multicultural teams and cultural negotiations)
Owners, managing directors, export managers, marketing and sales managers and all employees with foreign business partners contact.
Hartmut Büttner
1 day